Support

Something off? Let’s fix it.

Write to us

The quickest way is Send feedback in PushPact’s Settings › Help: it fills in your app version, device model and iOS version for you. For anything about your data, include the Install ID from Settings › Privacy.

Email support

Getting an accurate count

Stand mode

Phone up, two steps back

Stand your iPhone up, low and steady, about two steps (1.5 to 2 m) in front of you.
Keep your head, shoulders and hands in view for the whole rep.
A slight angle from the side works well too.

Floor mode

Phone flat, under your chest

Lay your iPhone flat, screen up, under your chest or face.
Keep your head over the phone at the top of each rep.
Don’t cover the top edge: that’s where the TrueDepth sensor lives. Needs Face ID.

Both modes

Make every rep count

Use good, even light. Avoid a bright window right behind you.
Go all the way down, then all the way back up to straight arms.
If the app pauses, it says why. Fix that one thing and keep going.

Turning permissions on

If you said no earlier, PushPact shows you the way back. In the app, open Settings: the Permissions section lists each one with a Turn on button.

CameraCounts your reps, on the device.iOS Settings › PushPact › Camera
Screen TimeLets App Lock lock the apps you choose.PushPact › Lock tab (it asks again)
NotificationsReminders to do today’s set.iOS Settings › PushPact › Notifications
Photos (add only)Saves films and share cards you choose to keep.iOS Settings › PushPact › Photos

Report a miscount

After your first five sets, and then about one set in four, the set summary asks: Did I count right?

1On the “Did I count right?” card, tap Spot on, I did more, or I did fewer.
2If you did more or fewer, enter your real number.
3Want to help fix it? Turn on “Send this set’s sensor data”, then tap Send.
Card didn’t show up? Email us at support@getpushpact.com or use Send feedback in Settings › Help.

What gets sent

Only if you turn that switch on: numbers from that one set. Body-pose joint positions in stand mode, or face distance and angle in floor mode, with timestamps. Never video, never images, never audio, and never used to identify anyone. It’s kept for up to 12 months, only to improve counting.

Calibration logs in the privacy policy

App Lock isn’t locking?

Check Screen Time access
Open the Lock tab in PushPact. If Screen Time access is off, it asks you again.
Check your picks
On the Lock tab, confirm the apps or categories you want are selected.
Give it a restart
Screen Time occasionally needs a nudge after an iOS update. Restarting your iPhone usually does it.

You can turn App Lock off at any time. It’s your pact. PushPact never sees which apps you choose: Apple keeps that to itself.

Delete your data

On your iPhone

There’s no account, so deleting the app deletes everything it stored: your pact, sets, streaks, seals and selfies. Films and cards you saved to Photos stay there until you delete them.

Diagnostics and calibration logs

Email support@getpushpact.com with your Install ID from Settings › Privacy (tap it to copy), before you delete the app. To stop sending crash reports and usage data, turn off Share anonymous diagnostics in the same place.

Quick answers

Which iPhones are supported?

Any iPhone running iOS 26. Floor mode needs an iPhone with Face ID, because it uses the TrueDepth camera.

Does my video or selfie get uploaded?

No. Camera frames are analysed on your iPhone and never uploaded or stored. Selfies stay on your device. Films are only saved to your Photos if you choose to film a set.

The count stopped. What happened?

PushPact pauses when it can’t see you properly, and it tells you why, out loud and on screen. Usually it’s the light, the phone’s position, or a hand or your head leaving the frame.

Do I need an account?

No. There’s nothing to sign up for.

How much does it cost?

PushPact is free to download from the App Store.